Shipping policy

Upon receiving a customer's order, our team will proactively reach out to the customer to confirm product specifications and details. Once the customer approves the artwork by providing a signed proof, we will proceed to schedule production. Typically, the production process takes 6-7 weeks, and the completed order will be shipped to the customer's address.

Please note that shipping times may vary based on factors such as product availability, customization requirements, and geographic location. We strive to ensure timely delivery and will provide customers with tracking information once the order has been dispatched.

If there are any changes to the production timeline or unforeseen delays, our customer service team will promptly communicate with the customer to provide updates and address any concerns.

For any inquiries or assistance regarding shipping, customers can contact our customer service team at Service@packexpress.co

Thank you for choosing our services. We look forward to delivering a seamless and satisfactory shipping experience for our valued customers.